Terms of Service


Last updated: 27 Nov 2025

Welcome to Salt Era (“we”, “our”, “us”). By accessing or using www.officialsaltera.com (the “Site”) and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

If you do not agree with these terms, please refrain from using our Site.

1. Use of Our Website

By using our Site, you confirm that:

  • You are at least 18 years old, or accessing with parental supervision.

  • You will not use our products or content for unlawful or prohibited purposes.

  • You agree to provide accurate information when creating an account or making a purchase.

We reserve the right to refuse service to anyone at our discretion.

2. Products & Orders

2.1 Product Availability

All products are subject to availability. We may limit quantities, restrict orders, or discontinue items at any time.

2.2 Order Acceptance

An order is considered accepted only after payment is successfully processed and you receive an order confirmation email.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities per customer

  • Cancel suspicious or fraudulent activity

2.3 Pricing & Changes

Prices are shown in your selected currency and may change without notice.
We are not liable for typographical errors or pricing inaccuracies.

3. Payments

We accept payments via third-party payment providers such as Stripe, PayPal, and others.
By completing a purchase, you agree to:

  • Provide accurate payment information

  • Authorize us to charge the full order amount

  • Abide by the terms of our payment partners

We do not store your full payment details.

4. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, including:

  • Estimated delivery times

  • Risk of loss or delay after dispatch

Delays caused by customs, logistics partners, or unforeseen events are not our responsibility.

5. Returns & Refunds

Returns and refunds follow our Return & Refunds Policy, which outlines:

  • Eligibility criteria

  • Time windows for returns

  • Condition requirements

  • Refund methods

We reserve the right to deny returns that do not meet the stated requirements.

6. Referral & Rewards Programme

If you join our Referral & Rewards Programme (via LoyaltyLion or similar platform), you agree to:

  • Use the programme fairly and in good faith

  • Not exploit or manipulate the referral system

  • Not use spam, fake accounts, or misleading claims

  • Follow any updates to programme rules

We may suspend or revoke accounts suspected of misuse.

7. Influencer Collaborations

If you participate as an influencer or collaborator, you agree to:

  • Follow the agreed content guidelines

  • Submit content for approval when required

  • Avoid false claims or misrepresentation

  • Only use genuine, original content

  • Comply with advertising disclosure laws (e.g., #ad, #gifted)

We may terminate collaborations that violate brand values or guidelines.

8. Intellectual Property

All content on this Site — including logos, images, designs, text, graphics, branding, and product labels — is the property of Salt Era.

You may not:

  • Copy, reproduce, or distribute our content

  • Use our branding without written permission

  • Modify or exploit materials for commercial use

9. User Conduct

You agree NOT to:

  • Use the Site for fraudulent, harmful, or unlawful purposes

  • Interfere with website security or operations

  • Send malicious code (e.g., viruses, bots, malware)

  • Use automated tools to scrape or extract data

  • Impersonate another person or entity

Violations may result in account termination.

10. Accuracy of Information

We strive for accuracy, but we do not guarantee that:

  • Product descriptions are error-free

  • Colours match perfectly due to screen differences

  • Pricing, availability, or offers are always correct

We may correct errors or update information at any time.

11. Third-Party Services

Our Site may integrate with third-party tools or platforms (payment gateways, analytics, loyalty programs, logistics systems).
We are not responsible for:

  • Their terms

  • Their practices

  • Their security

By using these features, you agree to their respective policies.

12. Limitation of Liability

To the fullest extent permitted by law, Salt Era is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business

  • Delays or failures caused by events beyond our control

  • Errors in product descriptions

  • Misuse of our products

Your sole remedy for dissatisfaction with the Site is to stop using it.

13. Indemnification

You agree to indemnify and hold Salt Era harmless from claims arising from:

  • Your misuse of the Site

  • Violation of these Terms

  • Violation of any law or third-party rights

14. Termination

We may suspend or terminate your account or access to the Site if you:

  • Violate any Terms

  • Engage in fraud or misuse

  • Cause harm to our platform or brand

Termination does not affect obligations or liabilities prior to the termination date.

15. Governing Law

These Terms shall be governed by the laws of Singapore.

Any disputes will be handled under the appropriate jurisdiction.

16. Changes to Terms

We may update these Terms at any time.
Updates will be posted on this page with a new “Last Updated” date.
Continued use of the Site indicates acceptance of updated Terms.

17. Contact Information

For questions regarding these Terms:

📧 official.saltera@gmail.com
🌐 www.officialsaltera.com