Frequently Asked Questions (FAQ)


  • Can I exchange my item for a different size?
    We do not offer direct exchanges. However, if you are eligible we can provide Salt Era points under our Fit Assurance program.

  • What if the product is damaged?
    Please inform us at official.saltera@gmail.com within 10 calendar days from product ship date. We'll assist you promptly. See more at Return & Refund Policy.

  • Where is my order number?
    Your order number is included in your confirmation email. If you can’t find it, contact us and we’ll assist.

 

Thank you for your support and understanding.

God bless you always,
The Salt Era Team ✝️