Privacy Policy
Last updated: 27 Nov 2025
Salt Era (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, participate in our Referral & Rewards Programme, or interact with us across any platform.
1. Information We Collect
1.1 Information You Provide Directly
When you engage with Salt Era, we may collect:
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Personal details: Name, email address, phone number, billing and shipping address.
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Order information: Items purchased, payment details (processed securely by third-party payment processors).
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Account information: Username, password, preferences.
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Referral & Rewards participation: Referral codes used, points earned, redemption history.
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Influencer collaborations: Social media handles, content submitted, communication records.
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Messages: When you contact us via email, WhatsApp, or contact forms.
1.2 Information Collected Automatically
When you browse our site, we automatically collect:
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Device information (IP address, browser type, device type)
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Browsing behaviour (pages viewed, time spent, referring pages)
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Cookies and tracking data (for functionality, analytics, and marketing)
1.3 Information From Third Parties
We may receive information from:
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Payment gateways (e.g., Stripe, PayPal)
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Shipping providers / logistics partners
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Loyalty & referral platform (e.g., LoyaltyLion)
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Social media platforms if you interact with our ads or connect accounts
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate updates, confirmations, or shipping details
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Run our Referral & Rewards Programme (track referrals, issue rewards, prevent misuse)
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Improve website performance, product offerings, and customer experience
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Provide customer support
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Run promotions, giveaways, and influencer collaborations
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Prevent fraud, protect our platform, and comply with legal requirements
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Send you emails or marketing messages (only with your consent)
3. How We Share Your Information
We do not sell your personal data.
We may share information with trusted partners solely to operate our business:
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Payment processors for secure payment transactions
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Shipping / logistics partners to deliver your orders
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Loyalty & referral platform (e.g., LoyaltyLion) for points management
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Marketing tools (email platforms, analytics providers)
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Website hosting providers
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Influencer management tools only when needed
These partners only receive the information necessary to perform their functions.
4. Cookies & Tracking Technologies
We use cookies to:
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Enable basic website functionality
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Remember your preferences
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Improve user experience
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Track analytics for better service
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Support referral tracking and attribution
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Storage & Security
Your information is stored on secure servers and protected with industry-standard measures to prevent unauthorized access, alteration, or misuse.
While no system is 100% secure, we take all reasonable steps to safeguard your data.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold
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Correct or update your information
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Request deletion of your data
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Opt out of marketing emails at any time
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Request a copy of your data
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Disable cookies or tracking tools
To exercise any rights, contact us at: official.saltera@gmail.com
7. Marketing Communications
You will receive marketing emails only if you:
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Subscribed to our newsletter
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Created an account
You can unsubscribe anytime.
8. Referral & Rewards Programme
When you join our referral or rewards programme, we collect:
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Points earned
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Referral links generated
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Referrals completed
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Rewards redeemed
We use this information to:
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Track your rewards
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Ensure accurate point allocation
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Prevent fraud or misuse
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Improve programme features
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Children’s Privacy
Salt Era does not knowingly collect information from children under 13.
If you believe a child has submitted personal data to us, contact us to remove it.
11. Changes to This Policy
We may update this Privacy Policy at any time, and the “Last Updated” date will be revised accordingly.
12. Contact Us
For any questions about this Privacy Policy or your data: